Scams and fraud

Happy girlChildminders should take care not to fall victim to a number of scams circulating.

 

For example, NCMA has heard of childminders who have received an email from someone claiming to be a parent returning from abroad and looking for a childminder. They may attach information such as photographs or copies of official-looking documents to make them seem more trustworthy.

 

When making a booking, the "parent" will make out a cheque for far too much and, when the childminder gets in touch to point out the error, they may suggest that the childminder writes them a cheque refunding the difference. The "parent" will then cash the refund cheque before the childminder realises that the original cheque has bounced.

 

If you receive an email like this, you should report it. You can complete a simple online form (external link) at the Consumer Direct website. Consumer Direct shares the information you provide with the Office of Fair Trading and Trading Standards. You can also forward a suspected scam email for investigation to email@actionfraud.org.uk. The emails received by Action Fraud will be forwarded to the National Fraud Intelligence Bureau run by the City of London Police for collation and analysis. This will enable crucial intelligence to be gathered and preventative action to be taken. The activity will seek to disrupt the fraudsters and close down the links between them and the victim.

 

Doorstep scams

Another example is a card through the door claiming that a parcel is awaiting collection. The number printed on the card to call for more details is a premium rate number and a long, recorded message ensures a large phone bill. If you're in doubt about any premium rate telephone number you're asked to call, you can visit the PhonePayPlus website, the regulatory body for the premium rate products and services you can buy through your landline phone bill or mobile phone account.

 

These are, unfortunately, just a couple of examples of many scams around - many of which resurface year after year. The Office of Fair Trading produces a leafet called Scambuster which details how to regocnise scams. This gives some useful guidance and numbers to call if you think someone is trying to scam you.

 

As a general guide, if something sounds too good to be true - it probably is!