Privacy

We are the “National Childminding Association” also referred to as “NCMA”, “us” or “we” below and have our registered office at Royal Court, 81 Tweedy Road, Bromley, Kent BR1 1TG. We are both a charity and a registered company. Our registered charity number is 295981 and our limited company number is 2060964.

 

The privacy policy below (the “Policy”) sets out how the National Childminding Association, uses and protects any Personal Information that you give us when you use the following websites that we operate:

 

(together, the “Websites”),

 

“Personal information” refers to any information which refers to you personally such as your name, e-mail address and/or postal address. Please read through this Privacy Policy before submitting any of your Personal Information to us. You do not need to submit any of your Personal Information when browsing our Websites.

 

NCMA is committed to ensuring that your privacy is protected. Should we ask you to provide some Personal Information when using the Websites, then you can be assured that it will only be used in accordance with this Policy.

 

NCMA may change this Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes and each time before you submit your personal information.

 

What we collect

You may browse the Websites without telling us who you are or revealing any Personal Information. The only information we gather during general browsing is from standard server logs. These include your IP (Internet Protocol) address, domain name, browser type, operating system, and information such as the website that referred you to us, the files you downloaded, the pages you visit, and the dates/times of those visits. This information is not used to develop a personal profile of you. The log files are regularly purged.

 

You may however provide us with Personal Information, for example, if you register for a newsletter, order a product from our shop, request information or ask for updates on jobs at NCMA.

 

We may ask you for Personal Information for a number of reasons when you are using the Websites, for example, to sign up to a newsletter, respond to a consultation or complete a feedback form. In circumstances such as these we may collect Personal Information from you to help process this request. You may be asked for:

  • name;
  • occupational details;
  • contact information including email address;
  • demographic information such as postcode, preferences and interests;
  • other information relevant to customer surveys and/or offers; or
  • payment details (such as debit or credit card details) if purchasing a product.

 

What we do with the Personal Information we gather

We require this information to understand your needs, process requests and provide you with a better service, and in particular for the following reasons:

  • internal record keeping;
  • provide you with subscription services, such as newsletters;
  • we may use the information to improve our products and services; or
  • process purchases from our online store.

 

We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

 

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail if you have provided the appropriate permission.

 

We may use the information to customise any of the Websites according to your interests.

 

Who do we pass your Personal Information to?

We will only disclose Personal Information to government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf. 

 

International transfers of Personal Information

On the basis that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data across international boundaries. Therefore, by browsing the Websites and submitting Personal Information to us, you acknowledge our processing of your Personal Information on this basis.

 

Security

We are committed to ensuring that your Personal Information is secure. Whilst we will make all reasonable efforts to maintain security of your Personal Information, we assumes no responsibility for the security of such information.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Websites in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may however prevent you from taking full advantage of the Websites.


Links to other websites

Our Websites may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Policy. You should exercise caution and look at the privacy statement applicable to the other website in question.


Controlling your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

If you are asked to fill in a form on any of the Websites, look for a box which you can click to indicate that, depending on the circumstances, you do or do not want the information to be used by NCMA for direct marketing purposes;

 

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to NCMA, Royal Court, 81 Tweedy Road, Bromley, Kent BR1 1TG or emailing us at info@ncma.org.uk.

 

We will not sell, distribute or lease your Personal Information to third parties unless we have your permission or are required by law to do so. We may use your Personal Information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

 

You may request details of Personal Information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to NCMA, Royal Court, 81 Tweedy Road, Bromley, Kent BR1 1TG. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will use reasonable efforts to supply, correct or delete personal information about you on our files.